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Delete your account
Effective 1 November 2026 · Version 6
You can delete your Vekkoa account at any time. It is permanent, and nothing is deleted until you confirm it
with a code sent to your own email address. This page is the place to ask, whether or not you still have the app.
In the app (the quickest way)
- Open Vekkoa and sign in.
- Open Settings and scroll to the very bottom. Beside your email address you will find
Sign out and, set quietly apart, Delete my account….
- Choose Delete my account…. You will see exactly what is removed and what stays.
- We email a 6-digit code to the address on your account. Enter it to finish. If you do not enter it, nothing
is deleted.
If you cannot sign in, or no longer have the app
Write to hello@vekkoa.com from the email address on the account, with the
subject Delete my account. To protect you, we may first send a 6-digit code to that address to
check that the account is yours. We will act as soon as we can, and in any case within the time the law gives us.
What is removed
- Your account and your sign-in on every device.
- Your plan and the access that comes with it.
- Your cloud-saved Design Studio layouts.
- Any practitioner reviews you wrote.
- Your email address in our milestone notes, and any notification subscription.
- Any plan note we had prepared for you, and the record of notes sent to you.
What stays, and why
- Payment records. Tax and accounting rules require us to keep them, as the
Privacy Policy explains.
- Backups. Our own locked backups are replaced on a schedule; a deleted account can remain in
one until it is replaced, and then it is gone.
- Homes and notes saved on your device. We never held a copy. Clear Vekkoa’s site data in
your browser, or uninstall the app, to remove them.
A practitioner listing is separate: write to us and we will remove it.
Also see
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